Cancun Airport Transportation | THE CANCUNIAN (2022)

The Cancun International Airport is Mexico’s second commercial flight airfield due to its geographic locations that enable multiple points of connection and because of the popularity of the destination itself. Airport transfers in Cancun are jealously protected by ASUR, Mexico’s leading airports in the south. ASUR requires all transportation operators to meet their safety regulations to provide transportation services from the Cancun Airport. Only companies authorized by ASUR can offer their transfer services. This ensures our guest’s safe transportation to their final destination.

TLTR; Only authorized transfer services can take you from the airport to the hotel, making this the safest transportation for our visitors. The best way is to get a shuttle is by booking online. If you are looking for service, go for CARM Transfers, if it is the price, go for Happy Shuttle, or a taxi service. Taxis are slightly lower in price and easier than ADO Buses. And beware of Pirates outside the airport. The same services apply for transportation to Playa del Carmen or Riviera Maya.

Let me help you decide the best service for your trip. And, mi casa es tu casa so welcome home!


Which is the best shuttle service in Cancun and how to book it? It is a common question I get from friends visiting when I am not there. There are 70 authorized shuttle services in Cancun.\

Pro Tip: Book your shuttle service online in advance so you can relax but also so that you can get better prices. If you didn’t don’t worry, you can still do so at the airport with Super Shuttle.

Here are the top Cancun shuttle services, their rates are of a similar range:\


The top-rated service on Trip Advisor is an American ex-pats family business founded by Tina. They prioritize customer service and they make it easy to communicate in English. Comparing their rates with the other companies below, it is more expensive by a $10 difference. I speculate that it has to do with their company size. However, in my research, I found that it is very straightforward on the rates and other subjects on their website making it trustworthy. Worth considering it.


This is one of the largest and most important transportation services in the building. They mention to be the only official transportation service in but this is because they own that website. This is a great service for larger groups since they have a variety of vehicles. Prices increase according to their passengers capacity:
– Shared Shuttle
– TaxiRIDE – 3 passengers
– PrivateX – 7 passengers
– Private GL – 10 passengers
– Private VIP – 5 passengers


You can find the super shuttle stand right outside customs. They are very friendly and with great reviews, it is also a recognizable international brand. This is your best option if you didn’t have the chance to book online.


Unsure of the reason behind the name but it could be because you can add USD 2 beers in your ride? Regardless, in their branding, they claim to be the cheapest shuttle service without compromising the service quality. It has been tested and confirmed by yours truly that this is the best service for your buck. They offer shared and private transfers.


I place them together because they are very similar. Both of them offer only private transfer to final destinations which is great for the Time of COVID. They also manage the same rates and good customer service.


These videos perfectly illustrate how to find your shuttle service. (Word of caution, watch them on low volume. This airport is a wild place)

Terminal 2

Terminal 3


I am certain you are wondering about Ubers in Cancun which we currently do not have and I can tell you all about it here.

Cancun airport has taxis that you can request upon arrival. Outside taxi services are not allowed to pick you up but they can bring you to the airport. Taxis are a slightly lower price than a shuttle and you will only be offered the authorized drivers for your destination.

You will find the taxi booth after you go through customs. Make sure to ask them about the price beforehand. It should ideally not be more than USD 30 one way. If it is more, rather take a private shuttle from above.

To know more about Cancun Taxi and getting around in the city you can read it in the Cancun Taxis article.

ADO Bus from Cancun Airport

ADO is the official Mexican bus company with more than 200 destinations in the country. AKA is super trustworthy. Two ADO bus routes leave from the Cancun Airport one to Cancun Downtown and the second to Playa del Carmen that leave every 30 to 45 minutes from 8 am until midnight. If you have other destinations you can do this by connecting either downtown or in Playa del Carmen. You can buy tickets online or in their booths inside the terminal.

Cancun Airport to Cancun ADO bus central

This will take you to the bus central at the main downtown street called Av Tulum and Av Uxmal. This is a great option if you are thinking to connect somewhere else in the Yucatan Peninsula. If your hotel or Airbnb is downtown and you are considering this as an option, could I recommend taking another transportation instead? There are many Pirate taxis around the station waiting to take advantage of you. If you insist on this, make sure you take the taxi from the right taxi point.


Playa del Carmen ADO bus central is located at the beginning of the famed 5ta Avenida. It is also next to the Cozumel ferry. From here you can take a cab to your hotel, make sure you pick it up from the designated Taxi area.


Safety Tip 1:​ There is something called Airport Pirates who are drivers waiting for you to get lost in transition. Beware, these people are non-authorized services that will try to catch you when exiting the arrival area. They will ask if you have a reservation with you and if not, they will sell their services at a higher rate. If you do have a reservation they will convince you that they can help you with transportation. They will even do a playhouse call and have someone else talk to you and explain how they can help you. They will then charge and assure you that you will be reimbursed at your final destination. Do not fall for this. If you have a reservation but couldn’t find your driver, go back inside and call them for further instructions.

COVID (Check on answer the public)

All companies are following the safety and sanitary regulations stipulated by the government. This includes:

  • Vehicles being thoroughly cleaned and sanitized between each service with cleaning products.
  • All of the employees have to take courses in the prevention of Covid-19 and receive an official certification from the Mexican Government to operate Safely. This is a five-hour course with a final exam to achieve the certification.
  • Daily employee health screening with temperature checks.
  • Drivers should be wearing face masks and in occasions face shields.

If you want to learn more about COVID regulations, click here.

A word of caution is for you to make sure you are wearing your mask when entering the vehicle. Although everyone in the industry is being very cautious about it, you need to take your precautions.

Shout out to my fellow cancunian friends who work in the airport and helped me further contact people in the transportation department.


How much do you tip an airport shuttle driver in Cancun? ›

Airport transfers and shuttle bus drivers often work for the resorts but also rely on tips. These individuals are generally very helpful while getting you to your final destination. The suggested tip is about 50 pesos, or $2.50.

How early should I get to Cancun airport 2022? ›

Get to the airport AS EARLY AS POSSIBLE. Normally you should be at the airport at least 2 hours prior to the scheduled departure time.

What is the safest transportation from Cancun airport to hotel? ›

On the other hand, although buses are a much cheaper option, they will probably make you wait more than 30 minutes. That is why compared to other transportation options, the Cancun Airport Taxi service is the best option for a comfortable, fast and safe trip to the Hotel Zone.

Is $5 a good tip in Mexico? ›

It's up to you how much you tip, but the recommended amount in Mexico is between 10% – 20% (15% is a good standard in tourist areas) of the bill or ticket price.

Is 20 pesos a good tip? ›

Restaurants: For good service, a 10% tip is standard. For really good service, anything between 15% and 20% is acceptable. Street food: Again, tipping is not required or expected, but it is appreciated (saying “keep the change” is sufficient). Taxis: If the driver helps with bags, 10–20 pesos is a good tip.

What should I wear to Cancun Airport? ›

Wear lots of layers!!!

I like to wear clothes with lots of layers so that I can easily adjust what I'm wearing if it's hot or cold. I usually wear both a scarf and jacket to the airport with a light T-shirt or dress underneath, so that I can take both of them off once I arrive.

What documents do I need to travel to Cancun 2022? ›

Flying to Cancun You will need your passport

It must be a legitimate passport book and not just an ordinary passport card, as the card isn't valid to travel internationally. The passport book should have validity for the period of your stay. Every traveler must also have the Multi Migratory Form or FMM.

What documents do I need to travel to Cancun Mexico 2022? ›

What documents do I need to enter Mexico?
  • A valid passport or travel document. ...
  • A properly completed Multiple Migratory Form (FMM). ...
  • Mexican immigration officers at the port of entry may request additional documents depending on the purpose/activity of your trip.

Is Uber cheaper than taxi in Cancun? ›

Taxis tend to be more expensive than Uber. Within the hotel zone, however, it can be as little as around $1–2 for a short ride. Twenty Mexican Pesos (MXN) are around $1, so expect to pay 20–40 pesos for a short ride within the hotel zone.

How much should I tip in Cancun taxi? ›

In Taxis. Here's one place where tipping customs in the U.S. and Mexico diverge. Cab drivers in Mexico don't expect a tip in most cases. If a driver helps with your luggage, though, it's polite to give 10 pesos per bag.

Do you tip taxi drivers in Cancun? ›

Tips for Cancun shuttle bus drivers and taxi drivers

While shuttle bus drivers and taxi drivers do not always expect tips, it is advisable to tip them. If you plan to take a taxi, set a price first so that there will be no confusion when you get to your location. At this point, you can tip up to the agreed amount.

What should I be careful of in Cancun? ›

Don't drink the tap water in Cancun.

Most tourists know this rule, but it's a big one: Do not drink the tap water. Tap water is not safe to drink in Cancun, as it's rampant with parasites and potentially deadly bacteria, and non-locals are extremely susceptible to getting sick from non-filtered water.

How much is a airport shuttle in Cancun? ›

Shared Shuttle to hotels, Available 7:00 AM to 7:00 PM, Stops at all terminals. From $14.00 USD per vehicle. Private Service NO sharing, 24 hours, most economical private service. From $15.50 per vehicle.

What is the fastest way to get through customs in Cancun? ›

To get through customs as quickly as possible ensure that you have filled out your customs form in advance. The form is one per family. You don't need to fill out one for each person. Ensure that you are not carrying any of the prohibited goods, listed above and travel light.

Is $20 a big tip in Mexico? ›

In Mexico, any bellboy, chauffeur/driver, or valet parking person expects a tip of $20-$50 pesos. Bartenders, waitresses/waiters, and room service staff expect a tip of 15% of your bill, and housekeepers should be tipped about $50 (or more) a day.

Do you tip wait staff at all-inclusive resorts? ›

Do I Need to Tip at an All-Inclusive Resort? While tipping is a discretionary and optional gesture, at all-inclusive resorts in Mexico, Cuba, Dominican Republic, Jamaica, and others, it is certainly encouraged.

Is $20 a good tip in Cancun? ›

On average Waiters in Cancun earn around $2.17 an hour + Tips. It's customary to tip from 10-20% depending on the size of the Bill and the quality of service.

How much is a $5 tip in pesos? ›

If you're on a tour with a lot of people (20-100 people), each person should leave a tip of at least $5 U.S. (90 pesos).

Is it better to use pesos or dollars in Mexico? ›

The short answer is use pesos! Most businesses will take U.S. dollars, but it's better to convert your currency to pesos. You'll get better deals and it is the currency of Mexico. Many people get pesos from their bank at home before travel.

How many pesos is a dollar? ›

1 USD = 19.353 MXN Nov 24, 2022 03:35 UTC

Check the currency rates against all the world currencies here.

Is $10 a good tip in Cancun? ›

Waiters working at restaurants and bars should always be tipped for good service; a sum equivalent to 10-15% of the total bill is appropriate.

Should you carry cash in Cancun? ›

Cash is a necessity in Cancun, given that many restaurants and gift shops don't accept credit cards. Like many other airports around the world, the Cancun airport is jam-packed with money exchange kiosks looking to convert your money into Mexican pesos.

Do I need to bring a towel to Cancun? ›

No, you do not need to bring a towel with you if you plan on staying at an all-inclusive resort. The resort will provide all the towels you need, including those for your room, the beach, and the pool.

Do I need a Covid test to travel to Cancun? ›

To this day, there are no entry restrictions in Mexico and no obligation to carry a COVID test or to do quarantine.

Can I go to Cancun without papers? ›

By Air: All travelers to Cancun by air must hold valid passports. Unlike road travel, where you can use a passport card or a book, you must have a valid passport book. This regulation also applies to minors. When traveling with minors, ensure you have notarized consent forms from their parents or guardians.

Can I fill out FMM form at airport? ›

Other people choose to fill in the form when they arrive in Mexico. Applications can be found at the airport, and you need to complete it before you get your turn at the FMM service counter. Once you do that, you hand it to the immigration officer, he or she will rip it in half and you will get one.

Can I fill out FMM form online? ›

Travelers can simply fill out the online application, which is designed to be quick and straightforward. Applicants need to have access to a reliable internet connection. They should also make sure that their passport is valid for at least 6 (six) months from the date they intend to arrive in Mexico.

What do I need to do before I go to Cancun paperwork? ›

Entry Immigration Form

At this time there are NO special requirements to visit Mexico, however, we recommend you check with your airline for any requirements necessary to RETURN to your country. ALL foreign citizens traveling to Mexico MUST fill out an Official Entry Immigration Form prior to their arrival to Mexico.

Do taxi drivers in Cancun speak English? ›

Cancun taxi tips

Most drivers in Cancun only speak broken English, so be very clear of the name of your destination or write down the address. Tipping isn't expected or commonly practised.

Can I Uber from Cancun airport to hotel? ›

As you can see there is no UBER in Cancun and throughout the state of Quintana Roo in Mexico. However, there are many other options available. As I mentioned, the best way to get from Cancun International Airport to your hotel anywhere in the Yucatan Peninsula Cancun Airport Transportation is your best option.

How much is a taxi from Cancun airport to city? ›

The fare for a Taxi Cancun Transfers service from Cancun airport to the city is approximately $24, and the travel time is 25 minutes.

Is 50 pesos a good tip? ›

The Bellhop: 25 – 50 pesos is a standard tip for helping you to your room and with your luggage. The Concierge: Tipping 50 to 150 pesos for helpful recommendations is always appreciated. Housekeeping: A tip of 25 to 50 pesos a day for keeping your room tidy is appropriate.

Is it better to use pesos or dollars in Cancun? ›

However, Mexican hospitality staff often earn very little and rely on tips to top-up their pay. Pesos are best, as locals can use these straight away without visiting a currency exchange store.

Should I bring pesos to Cancun? ›

Speaking of cash, yes, you'll want to exchange your currency for Mexican pesos before traveling to Cancun. You'll get a better rate from your local bank or credit union than you'll find at the airport once you've arrived in Mexico.

How much cash should I take to Mexico? ›

So, how much spending money should I bring to Mexico? On a mid-range budget, you should expect to spend $110 USD ($2200 MXN) per person daily. This accounts for 3 meals a day, transportation fare, and one activity per day(tours, attractions,etc.). Add $10 USD ($200 MXN) if planning to drink alcohol.

How much do you tip airport transfer drivers? ›

An acceptable tipping standard for these drivers is one dollar per bag. If you have a lot of luggage, consider one dollar per person in your traveling party.

How do I protect myself in Cancun? ›

To protect yourself from crime in violent areas:
  1. avoid road travel, especially at night.
  2. avoid isolated locations.
  3. pay close attention to your personal security.
  4. stay alert to possible threats around you.
  5. follow the advice of local authorities.
  6. monitor the media for safety or security risks.
16 Jul 2022

What is the safest part of Cancun? ›

The hotel zone, or Zona Hotelera, is the safest place to stay in Cancun. This is where all the all-inclusive resorts are. These resorts provide most of what you need to avoid wandering into the city too often.

How much do you tip a shuttle driver in Cancun? ›

Shuttle Bus Drivers

These individuals are generally very helpful while getting you to your final destination. The suggested tip is about 50 pesos, or $2.50.

How early should I get to Cancun Airport 2022? ›

Get to the airport AS EARLY AS POSSIBLE. Normally you should be at the airport at least 2 hours prior to the scheduled departure time.

How do I get from the Cancun airport to my hotel? ›

Cancun Airport Transportation to your Hotel
  1. ADO Bus. The first one and the cheapest is going by bus. ...
  2. Private Transportation. Another option is to pre-book your transportation service. ...
  3. Taxi. Upon your exit from the airport, you can find different taxis that can provide you with the transport service. ...
  4. Car Rental.
15 Mar 2021

How long is the wait for customs in Cancun airport? ›

Passengers Waiting As Long As 2-Hours To Get Through Immigration. However, it certainly has not been all 'fun and games' for tourists that have been arriving into the city's airport – with visitors having to wait for as long as 2-3 hours, with most wait times being 30- 90 minutes to be processed at immigration.

How long does it take to get through immigration at Cancun airport? ›

Depending on how many flights are landing at once, you might be through immigration in as little as 10 minutes, but we've seen lineups of over 3 hours. Be prepared for the worst and hope for the best.

How do I make my customs move faster? ›

Five Tips to Help You Get Through Customs Faster
  1. Mobile Passport app. Launched in 2014, Mobile Passport was the first app authorized by U.S. Customs and Border Protection (CBP). ...
  2. Self-serve kiosks. ...
  3. Get Global Entry. ...
  4. Declare everything. ...
  5. Don't pack food items.

How much do you tip an airport shuttle driver? ›

Rain or shine, heat or cold, they help people get where they need to be. An acceptable tipping standard for these drivers is one dollar per bag. If you have a lot of luggage, consider one dollar per person in your traveling party.

Should you tip an airport driver at all inclusive resorts? ›

Drivers who work for the resort will likely accept US dollars, even though their services take you off-resort. You can tip a dollar every couple of trips to and from your room for shuttle drivers on the resort. You can pay bus drivers taking you to destinations off-resort $1 to $2 per couple.

How many pesos do you tip an airport driver? ›

However, if your driver helps you with your luggage it is courteous to tip around 10 pesos. This standard also goes for Airport Shuttle Operators. A 10 peso tip is typical If you are helped with your bags.

Do you tip resort shuttle drivers? ›

Those courtesy shuttles you take from the airport to the car rental parking lot and from your hotel into town shouldn't be viewed as a completely free ride. Whether there's a jar for tips or not, you should hand off a dollar or two to the driver as you're getting dropped off.

How much tip do you leave for hotel housekeeping? ›

The American Hotel & Lodging Association suggests leaving a $1-to-$5 tip per day for the housekeeping staff.

How much do you tip baggage carrier at airport? ›

Airport Baggage Handler

An average tip is $2 per bag, “but feel free to give more for particularly good service, awkward or heavy bags, special requests and a cheery attitude.”

How do you tip in Cancun? ›

Waiters working at restaurants and bars should always be tipped for good service; a sum equivalent to 10-15% of the total bill is appropriate.

How much cash should I bring to an all-inclusive resort for tips? ›

How Much Do You Tip at All-Inclusive Resorts? For a one-week stay at an all-inclusive resort, a couple should budget to spend about $150 US (or the local currency equivalent) total in tips. This means that you should bring about $20 in small bills with you to spend on tips throughout the day.

How many pesos should I tip at all-inclusive? ›

At Hotels and All-Inclusive Resorts

Leave the same amount—20 to 50 pesos (about US$1–$2)—each day in your room for the housekeeping staff. Standard tipping procedure at all-inclusive resorts on the Riviera Maya and in other beachy areas is less clear-cut.

How much cash should I bring to Cancun? ›

Our recommendation is to always take an amount in cash, around 150 to 300 dollars converted into Mexican pesos per person, to save on tax and pay small daily expenses.

What is the best currency to take to Cancun? ›

There are two accepted currencies in Cancun, US Dollars and Mexican Pesos. If you have to choose one my advice is to choose Pesos.

Do you tip luggage people hotel? ›

Tip $1-5 per bag when you are escorted to your room (especially if your luggage is heavy or they prepare your room or show you around). Tip the same if you request bell staff service checking out. Tip $1-2 for getting a taxi. If they unload your luggage, tip in proportion to the amount and weight.

Should I tip front desk hotel? ›

Pro tip: Tip everyone: While most travelers know to tip a bellman or valet, few leave anything for the front-desk agent—despite their enormous power to influence the quality of your stay. “The front desk isn't a tipped position, so when you do tip, it makes them beholden to you,” Tomsky said.

How much do you tip an airport wheelchair attendant? ›

Don't forget to tip.

Thank a wheelchair attendant with $3 to $5, or more if he or she helps with luggage or spends extra time with you. For an electric cart, tip $2 to $3.

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