Core Values & Heritage (2024)

This is our founder’s philosophy and it has made Marriott International a great place to work for more than 95 years. Our people first culture has consistently earned us awards and recognition around the globe. Giving associates opportunities to grow and succeed is part of the company’s DNA.

Marriott’s reputation for superior customer service dates back to J. Willard Marriott’s original goal for his business: “good food and good service at a fair price.” We take pride in the details—every day, in every destination worldwide.

The Marriott family helped shape the modern hospitality industry. We’re driven to continually challenge the status quo and anticipate our customers’ changing needs with new brands, new global locations and new guest experiences.

Our Story

We hold ourselves to uncompromising ethical and legal standards. This extends to our day-to-day business conduct, our employee policies, our supply chain policies, our environmental programs and practices, and our commitment to human rights and social responsibility.

Corporate Responsibility Open in New Tab

Our sustainability and social impact platform, Serve 360: Doing Good in Every Direction, guides our path to making a positive and sustainable impact wherever we do business.