CPP40307 CERTIFICATE IV IN PROPERTY SERVICES – Assignment Tutors For You (2023)

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A G E N T ’ S R E P R E S E N T A T I V E
C P P D S M 4 0 0 7 A I d e n t i f y l e g a l a n d e t h i c a l r e q u i r e m e n t s o f p r o p e r t y
m a n a g e m e n t t o c o m p l e t e a g e n c y w o r k
C P P D S M 4 0 0 8 A I d e n t i f y l e g a l a n d e t h i c a l r e q u i r e m e n t s o f p r o p e r t y
s a l e s t o c o m p l e t e a g e n c y w o r k
C P P D S 4 0 8 0 A W o r k i n t h e r e a l e s t a t e i n d u s t r y
© 2015 REAA CPP40307 Certificate IV in Property Services (Real Estate)
Assessment Task 3: Property management
What you need to do:
§ Complete both projects that are part of this assessment task.
What you will need:
§ Research materials such as books, internet, magazines, workplace documentation etc.
§ Exclusive leasing authority form
§ Listing sheet
§ Residential tenancy agreement form
§ Condition report template
§ Access to property management legislative and regulatory documentation relevant to own state or territory.
What you need to submit:
§ All forms/documentation you were required to complete for each project.
§ A copy of your completed key register.
§ Where questions require written answers, type up your responses in Microsoft Word and submit a printed copy
for assessment.
© 2015 REAA CPP40307 Certificate IV in Property Services (Real Estate)
Project 1 – Instructions
Read through the following scenario and complete the tasks below.
Ian and Rebecca Harrison have recently purchased an investment property through your agency. They are
intending to lease the property and have engaged you to manage the property.
Details of the property are as follows.
§ Address: 5/256 Black Street, Preston
§ Description: Two bedroom villa unit, central bathroom, laundry and toilet, spacious kitchen with open plan
living and dining, large private courtyard and lock up garage. Features: BIR’S, wall to wall carpet in bedrooms,
stainless steel appliances, gas cooking, reverse cycle air-conditioning, gas heating. Located within walking
distance to transport, shopping and cafes.
Task 1: Complete required documentation
Using the information on the scenario and the additional information below, complete the following documents
(these will be provided by your trainer/assessor).
§ exclusive leasing authority
§ listing sheet
Additional information:
§ Rent per week: $330
§ Bond: equivalent to one month’s rent
§ The authorisation covers the ongoing management of the property including initial and subsequent leasing
§ Agent’s fees including GST:
– leasing fee – 3.3%
– releasing fee – 3.3%
– managing fee – 7.7%
Submit the completed forms as part of your assessment for this task.
Task 2: Market the property
a) Outline a marketing strategy for advertising the property.
b) Write an advertisement for the property to be including in the agency’s website listings.
c) Develop a risk management plan including a minimum of three risks and the strategies you would implement to
manage the risks.
Submit the documents you developed as part of your assessment for this task.
Task 3: Prepare the agreement form
Aaron Hamil has been approved to lease the property. The landlords have requested a twelve month lease and
dogs are not allowed.
Complete a ‘Residential tenancy agreement’ form and submit it as part of your assessment for this task.
© 2015 REAA CPP40307 Certificate IV in Property Services (Real Estate)
Task 4: Prepare the condition report
Identify a property that you can access, it could be your own home, or that of a family member or friend. Conduct a
property inspection and complete a condition report – make sure you put the address of the Harrison’s property
on the report.
Add the following issues to the condition report: (this bit was Project 2, adjust mapping)
§ broken light fitting in the bathroom
§ a hole in the lounge room wall
§ a broken wardrobe door handle in the master bedroom.
A week later, Ian (the landlord) knocks on Aaron’s door at 8:00pm. He tells Aaron that he was ‘in the
neighbourhood’ and thought he would pop in to fix the wall and take the broken fittings so that he can get them
a) What section of the Act has been breached?
b) Outline a landlord’s entry rights and obligations as defined in the Act.
c) Under what circumstances can a landlord enter a property? Identify the appropriate section of the Act.
d) When can an inspection be carried out on a rental property?
e) What must be in a notice of entry?
f) Does Aaron have the right to refuse Ian entry?
Task 5: Undertake termination process
Eleven months have passed and the lease is due for renewal. The owners decide that they will not renew the lease as
their daughter is going to move into the property.
a) Prepare a ‘Notice to vacate’.
b) Outline the steps that you take to ensure compliance with legislation and that the best interests of the owner
are considered. You should include any documentation that needs to be completed.
© 2015 REAA CPP40307 Certificate IV in Property Services (Real Estate)
Project 2 – Instructions
a) Complete the key register on the next page using the information provided below.
Amanda Watkins is the officer responsible for managing the key register at ABC Real Estate. You have a
number of property inspections to attend.
You receive the following keys at 10:00am on 2 April 20XX and return them at 2:30pm on the same day.
1. You are conducting an end of lease inspection at 13 Bucket Way, Keilor (Key P065).
2. You have been asked to advertise a rental property at 25 High Street, Essendon (Key P267). You need to
see the property before writing the advertisement.
Amanda is on leave, so the receptionist Paul Barber, is issuing keys. You are conducting two OFIs in the
evening. You receive the following keys at 5:00pm on 4 May 20XX and return them at 9:00am the next day.
3. 2/17 Partridge Street, Niddrie (Key P515)
4. 23 Callum Court, Sydenham (Key P349)
b) Undertake research to determine the process for maintaining and accessing key registers. You may like to
interview an agent, agents representative or other agency staff or alternatively you can refer to the key registry
policy example attached. You must answer the questions below.
(If possible, obtain a copy of a written procedure for accessing, maintaining and security of a key register in an
i) In what format is the key register kept, ie database, spreadsheet

Who is responsible for maintaining the register and issuing keys?
Outline the process for obtaining, using and returning keys, ie: Who can sign keys out? Can they be kept
overnight? Can they be passed on to a third party? If possible
What happens if a key is not returned?
How is security for both the register and keys maintained? ie password protection for register, keys are
kept locked up, etc.
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