VA begins transition to simpler online sign-in experience for Veterans’ account access (2024)

FAQs

Why can't I log into my VA account? ›

First, try resetting the password for the account you use to sign in to VA.gov: Reset your password on the Login.gov website. Reset your password on the ID.me website.

Sign in to VA.gov using your Login.gov or ID.me account. If the account you signed in with isn't verified yet, you'll find an alert that says Verify and register your account. Select the alert. We'll take you to your chosen sign-in partner's website (Login.gov or ID.me) to complete the process.

DS Logon (DoD Self-service Logon) is a secure, self-service logon ID account created by the Defense Manpower Data Center (DMDC) as an identity credential that allows people affiliated with the Department of Defense (DoD) or the Department of Veterans Affairs (VA) access to several websites using a single username and ...

Has it been a while since you've last logged into the VA network? - Users must log into the VA Network every 30 days or your accounts will be disabled; call ESD at 855-673-4357, opt 2 to re-activate your accounts.

You'll take a photo of your accepted driver's license or state ID card and enter your personal information to verify your identity online. You may need to take a photo of yourself with a phone to verify your identity online.

To be eligible for schedular TDIU benefits, a veteran must have either: a single service-connected condition with a rating of at least 60 percent; or. (the 70/40 rule) at least two service-connected conditions with a combined rating of at least 70 percent, with at least one of the conditions rated 40 percent or higher.

Unfortunately, your spouse cannot receive your VA disability compensation after you die. However, they may get a monthly allowance if they qualify for Dependency and Indemnity Compensation. If you lived in government housing, VA might also allow them to stay in residence for up to a year.

To create a new account, go to our VA.gov sign-in page. Then select Create an account with Login.gov or Create an account with ID.me. If you try to create an account and you already have one, the sign-in service provider will tell you. You can then try to reset your email.

How do I update my VA account? ›

You can change your address, phone number, or email address online from your VA.gov profile. Use the edit button that's next to the information you want to change.

The Department of Veteran Affairs (VA) works with ID.me to verify the identity of VA users requesting information online. ID.me provides secure digital identity verification to government agencies and healthcare providers to make sure you are you—and not someone pretending to be you.

We are moving features and capabilities to VA.gov to improve the Veteran experience. Many applications and tools are already on VA.gov, but you will still need to use VA/DoD eBenefits to access certain features and benefits.

With a Login.gov account, you'll be able to access your VA healthcare and benefits online in addition to a growing list of other federal government websites. Create a Login.gov account today and then use it to sign in to VA.gov.

To retrieve your DS Logon Premium account username, you will first need to prove your identity at the DS Access Center web site. You will be asked to answer the security questions that you previously set up.

The credential and supporting information presented to eBenefits was not sufficient for us to authorize access to the application. If this is your first time logging in to eBenefits with this credential, it is possible that your traits (name, address, date of birth, etc.) do not match what the VA has on record.

Having trouble signing in? Get answers to common questions about signing in and verifying your identity. Call our MyVA411 main information line for help at 800-698-2411 (TTY: 711). We're here 24/7.

HAND-OFF FAILED (70)

Application logon has failed. You may try again by clicking here. If you are receiving multiple failures, please verify your credential then visit the VA Help Desk site and select VA E-Authentication Project as the Topic.

Sign in with your existing Login.gov, ID.me, DS Logon, or My HealtheVet account. If you don't have any of these accounts, you can create a free Login.gov or ID.me account now.